Hotel Sales and AI 101 Pro

Description

This course is designed to introduce hotel sales professionals to generative AI, a powerful tool, and equip them with the knowledge and skills to integrate it into their sales processes. Participants will gain an understanding of specifically how ChatGPT works, how to use it in practice, how to seamlessly incorporate it into their sales workflow, and how to optimize customer interactions using AI technology.

We walk our learners through the following modules:

Module One  – The Introduction and Basics of AI

Module Two – Understanding how ChatGPT Works

Module Three – Practical Uses for ChatGPT in Hotel Sals

Module Four – CoPilot and Other Generative AI Applications

Module Five – The Ethics Around Generative AI

Module Six – Certification Quiz

Includes annual access to the course and an automatic update after 6 months.